Privacy
Privacy notice
[DRAFT: PENDING SOLICITOR REVIEW]
Structure and plain-English content are in place. Retention periods, the international transfer mechanism for Kenyan suppliers, and the ICO registration number must be confirmed before publication.
Who is responsible for your data
The data controller is [PENDING: COMPANY NAME] Limited, registered in England and Wales, company number [PENDING: COMPANY NUMBER], registered office [PENDING: REGISTERED OFFICE ADDRESS]. ICO registration number [PENDING: ICO REGISTRATION NUMBER]. For anything about your data, write to info@rudiexperience.com.
What we collect, why, and for how long
Everything below comes from what you type into the planner at /plan, the contact form, or the guide download. We do not buy data and we do not sell yours.
Answering your enquiry and preparing an itinerary
- Data
- Name, email, WhatsApp number, travel dates, party size, budget range, interests, free-text notes
- Lawful basis
- Contract, or legitimate interests where no contract yet exists
- Retention
- [PENDING: e.g. 24 months from last contact]
Booking and delivering your trip
- Data
- Traveller names, contact details, dates, and any accessibility or dietary needs you tell us
- Lawful basis
- Contract
- Retention
- [PENDING: e.g. 7 years for accounting records]
Sending you the free Nairobi cost guide
- Data
- Email address
- Lawful basis
- Consent
- Retention
- [PENDING: until you unsubscribe]
Meeting our legal and accounting obligations
- Data
- Booking and payment records
- Lawful basis
- Legal obligation
- Retention
- [PENDING: statutory minimum]
Who we share it with
- Independent Kenyan suppliers, the drivers, guides, camps and hotels delivering your trip receive only what they need to look after you: traveller names, dates, and any access or dietary needs. This is a transfer outside the UK. Transfer mechanism: [PENDING: IDTA or Addendum, to be confirmed by solicitor].
- Service providers, our email delivery provider and database hosting, acting on our instructions only.
- Nobody else. We do not sell or rent your data, and we do not share it for advertising.
Your rights
You can ask us for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, ask for it in a portable form, and withdraw consent at any time where consent is the basis. Email info@rudiexperience.com and we will respond within one month. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
The site sets only what it needs to work, unless you tell us otherwise. Analytics and marketing cookies stay off until you accept them. [PENDING: consent banner ships in the next phase]
Draft prepared June 2025 · not yet in force